Ask about a trial, check a channel, compare plans or get help connecting your device. Our current enquiry information is below.
For a trial, plan question or setup help, contact KiLoTv on WhatsApp. Include your device model and the plan you are interested in. Never send passwords or payment card details.
What to include in a support request
- Your device make and model.
- The name and version of the IPTV player.
- The error message and when it appeared.
- Your order reference, if you have one. Keep passwords, full playlist links and payment card details out of screenshots.
Before you get in touch
The setup guide covers account formats and device checks. For subscription questions, compare the plans and review the refund policy.